Free Starter plan — No credit card required
See how PropLog works
From tenant report to confirmed completion — every step documented with photos, timestamps, and accountability. No app downloads, no complicated setup.
Four steps to documented maintenance
Every maintenance job follows the same clear workflow — from report to resolution, fully documented
Step 01
Tenant reports an issue
Tenant clicks your unique property link, describes the problem, selects the urgency, and uploads photos. No app download or account needed.
Step 02
You assign a tradie
Review the issue on your dashboard, select a tradesperson from your list, and assign the job in one click. They receive an email with all the details.
Step 03
Tradie completes and documents
The tradesperson uploads before and after photos directly from their phone on-site. Work is documented the moment it happens — no chasing required.
Step 04
Tenant confirms completion
Tenant receives a link to review the work and confirm they are satisfied. The complete audit trail is saved permanently to the property record.
Built-In Capabilities
Everything that powers the workflow
Photo evidence at every stage
Tenants upload photos when reporting. Tradies upload before and after photos. Every job has visual proof, timestamped and stored permanently.
Signed links — no login needed
Tenants and tradies access PropLog via secure signed links sent by email. No app download, no account creation, no friction.
Complete audit trail
Every action is logged with timestamps: reported, assigned, in progress, completed, confirmed. Full history per property.
Landlord visibility
Property owners get read-only access to see every issue, photo, and status update — without needing to ask you for reports.
Tenant confirmation loop
After a tradie completes work, the tenant reviews and confirms satisfaction. This closes the loop and creates a dispute-proof record.
Automatic notifications
Everyone stays informed. Automatic emails and SMS when issues are raised, assigned, updated, and completed.
Built for property professionals
A clean, professional interface designed for time-poor property managers, landlords, and tradies
Property maintenance, fully documented
Complete feature set for maintenance management
Simple, transparent pricing for agencies of all sizes
Purpose-built for Australian property management agencies
Works with the tools you rely on
PropLog connects to the services your business already uses — with more on the way
Stripe
LiveSecure subscription billing and payment processing
Mailgun
LiveTransactional email delivery for notifications and signed links
Twilio
LiveSMS notifications for urgent maintenance updates
QuickBooks Online
Coming SoonAccounting sync for maintenance expenses and invoicing
Every job leaves a permanent record
The workflow takes minutes. What it builds lasts as long as the property.
A landlord asks for an update
Send a link to the property timeline instead of compiling a report. Every job, photo, and date is already there.
A tenant disputes a repair
The record shows when it was reported, who fixed it, and the photos they took — with the tenant's own confirmation at the end.
A staff member leaves
Their jobs, notes, and history stay in the timeline. The next property manager picks up exactly where they left off.
Questions
Frequently asked questions
Common questions about how PropLog works
No. Tenants report issues via a unique property link — no login required. Tradies receive secure signed links by email to view jobs and upload photos. Everything works in the browser, on any device.
You can be up and running in under 10 minutes. Add your properties, invite your team, and share the tenant submission link. PropLog is designed for minimal setup and immediate value.
Maintenance history is tied to the property, not the tenant. When tenants move out, the full record stays with the property. This history becomes an asset that builds over time.
Yes. The free Starter plan supports up to 10 properties with unlimited issues and photo uploads. No credit card required. You can upgrade to Professional or Enterprise as your portfolio grows.
Issues are categorised by urgency level when reported. You can prioritise and assign jobs based on urgency, and all stakeholders are notified via email and SMS for time-sensitive issues.
All data is stored on AWS servers in Sydney, Australia. We use bank-level encryption and comply with Australian privacy laws. Your data never leaves Australian shores.
Ready to see it in action?
Start documenting your property maintenance today. Set up in under 10 minutes.
Free Starter plan — No credit card required — Cancel anytime