Free Starter plan — No credit card required
See how PropLog works
From tenant report to confirmed completion — every step documented with photos, timestamps, and accountability. No app downloads, no complicated setup.
Four steps to documented maintenance
Every maintenance job follows the same clear workflow — from report to resolution, fully documented
Step 01
Tenant reports an issue
Tenant clicks your unique property link, describes the problem, selects the urgency, and uploads photos. No app download or account needed.
Step 02
You assign a tradie
Review the issue on your dashboard, select a tradesperson from your list, and assign the job in one click. They receive an email with all the details.
Step 03
Tradie completes and documents
The tradesperson uploads before and after photos directly from their phone on-site. Work is documented the moment it happens — no chasing required.
Step 04
Tenant confirms completion
Tenant receives a link to review the work and confirm they are satisfied. The complete audit trail is saved permanently to the property record.
Questions
Frequently asked questions
Common questions about how PropLog works
No. Tenants report issues via a unique property link — no login required. Tradies receive secure signed links by email to view jobs and upload photos. Everything works in the browser, on any device.
You can be up and running in under 10 minutes. Add your properties, invite your team, and share the tenant submission link. PropLog is designed for minimal setup and immediate value.
Maintenance history is tied to the property, not the tenant. When tenants move out, the full record stays with the property. This history becomes an asset that builds over time.
Yes. The free Starter plan supports up to 10 properties with unlimited issues and photo uploads. No credit card required. You can upgrade to Professional or Enterprise as your portfolio grows.
Issues are categorised by urgency level when reported. You can prioritise and assign jobs based on urgency, and all stakeholders are notified via email and SMS for time-sensitive issues.
All data is stored on AWS servers in Sydney, Australia. We use bank-level encryption and comply with Australian privacy laws. Your data never leaves Australian shores.
Ready to see it in action?
Start documenting your property maintenance today. Set up in under 10 minutes.
Free Starter plan — No credit card required — Cancel anytime