Free Starter plan — No credit card required
Property management tools for
Australian agencies
Six essential tools in one platform — issue reporting, photo documentation, tradie coordination, landlord visibility, compliance records, and tenant confirmation. Everything you need to prove what happened.
Verified. Welcome, Sarah Mitchell. Property: 4 Roseberry Avenue, Randwick, NSW 2031 Please choose the type of issue: 1️⃣ Water Leak / Flooding 2️⃣ No Power / Electrical Fault 3️⃣ Gas Smell 4️⃣ Lock / Access Problem 5️⃣ Damage / Maintenance 6️⃣ Mould / Ventilation 7️⃣ Pest Issue 8️⃣ Appliance / Hot Water 9️⃣ Other
2
No
Please describe the issue in your own words. Include: what you can see, where it is, and any other details. Your exact words will be recorded as submitted:
The switch trips whenever we plug the fridge in.
If you have a photo of the issue, please send it now. Or reply SKIP to continue without a photo:
SKIP
When did this issue first start? Examples: "This morning", "Yesterday", "Last week"
Last week
No
✅ Your issue has been logged. Reference: 50C8448A Property: 4 Roseberry Avenue, Randwick Category: No Power / Electrical Fault Classification: Standard Repair Your property manager has been notified and will follow up with you.
The Problem
Property managers are held together by duct tape
Emails, spreadsheets, phone notes, and text messages. When maintenance relies on disconnected tools, accountability is the first casualty.
Too many disconnected tools
Property managers juggle emails, spreadsheets, phone notes, and text messages across every maintenance job. Critical details fall through the cracks when information lives in five different places.
No accountability when things go wrong
When a tenant disputes a repair or a landlord questions a delay, you need timestamped evidence. Without it, disagreements become your word against theirs — and agencies wear the risk.
Maintenance history disappears
When tenants move out or tradies change, the history of what was done to a property vanishes. You lose the maintenance record that should be a long-lived asset attached to the property itself.
Six Tools, One Platform
Everything you need to manage property maintenance
Tenant issue reporting
Tenants report maintenance issues through a secure link — no app, no login. They describe the problem, select urgency, and upload photos. Every report is timestamped and logged automatically.
Photo documentation
Before-and-after photos for every maintenance job. Tradies upload evidence on-site from any mobile browser. Every image is timestamped and stored securely in the cloud — visual proof that work was done.
Tradie coordination
Maintain a verified tradesperson database with ABN checks. Assign jobs in one click — tradies receive email notifications with all job details and can upload evidence without needing an account.
Landlord visibility
Give landlords read-only access to the full maintenance history of their properties. They see every issue, every repair, every photo — without needing to call or email for updates.
Compliance records
Every status change, every assignment, every photo — logged with timestamps and user attribution. Build an audit trail that meets compliance requirements and protects your agency in disputes.
Tenant confirmation
After a repair is completed, tenants confirm or reject the work through a secure link. This closes the loop, creates a signed record, and eliminates "he said, she said" disputes.
Connected tools create accountability
When your property management tools work together, every maintenance event creates a complete, verifiable record. Tenants report issues with photos. Tradies provide evidence of completed work. Landlords see everything. Nobody has to take anyone's word for it.
Timestamped at every stage
From the moment a tenant reports an issue to the moment they confirm the repair — every step is logged with date, time, and attribution.
Photo proof at every step
Initial issue photos from tenants. Before-and-after evidence from tradies. Visual proof that work was completed to standard — stored permanently.
History stays with the property
Tenants move out. Tradies change. Agencies transition. The maintenance history remains — a permanent record attached to the property itself.
What connected records give you back
Six tools writing to one ledger means the answer is always in the same place — whoever asks, whenever they ask.
One question, one place
"What's happening at 42 Smith St?" — one timeline answers, instead of five tools and three inboxes.
When accountability is tested
Disputes are settled by the record: who reported, who repaired, who confirmed — every step timestamped.
When the portfolio grows
The same six tools at 10 properties or 300 — no extra spreadsheets bolted on as you scale.
Questions
Frequently asked questions
Common questions about PropLog's property management tools
PropLog includes six core tools: tenant issue reporting, photo documentation with timestamps, tradesperson coordination and job assignment, landlord visibility dashboards, compliance and audit trail records, and tenant work confirmation. All tools work together as a single maintenance history ledger.
Yes. PropLog is designed for agencies managing 50 to 300 properties. The free Starter plan supports up to 10 properties, so you can trial every feature before committing. The Professional plan covers up to 100 properties at $149/month.
Full property management suites handle rent, leases, and accounting with maintenance bolted on as a secondary feature. PropLog focuses entirely on maintenance — photo evidence at every stage, full audit trails, tenant confirmation of completed work, and records that survive tenant and tradesperson changes. If maintenance accountability is your priority, PropLog goes deeper than any general-purpose suite.
No. Tenants report issues and confirm completed work through secure signed links sent via email or SMS. No app download, no account creation, no login required. This removes friction and increases adoption.
All data is stored on AWS servers in Sydney, Australia. PropLog is Australian-owned, priced in AUD, and built to comply with Australian privacy legislation. Your property data never leaves Australia.
Yes. PropLog verifies tradesperson ABNs, tracks job assignments with timestamps, and stores before-and-after photo evidence for every job. This creates a compliance-ready record that shows which tradesperson did what work, when, and with photographic proof.
Keep reading
Related resources
Property Maintenance Software Australia
Deep dive into how PropLog handles maintenance tracking with photo evidence and audit trails.
Read more →Tenant Maintenance Requests
How tenants report issues through secure links — no app, no login required.
Read more →Maintenance Compliance Records
Build compliance-ready maintenance records with timestamps and photo documentation.
Read more →Ready to consolidate your property management tools?
Start with the free Starter plan. No credit card required. All six tools included.
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