Everything You Need to
Manage Maintenance

PropLog provides all the tools property managers need to track issues, document work, and build comprehensive maintenance records.

Photo Evidence

Before and after photos for every job. Visual proof of work completed, timestamped and stored securely in the cloud.

  • Upload photos directly from mobile devices
  • Automatic timestamping and location data
  • Before/after comparison views
  • Secure cloud storage with backup

Complete Timeline

Every action tracked with timestamps. Know who did what and when, with full audit history per property.

  • Chronological event history
  • Actor attribution for all actions
  • Status change tracking
  • Exportable audit reports

Legal Protection

Tenant confirmation of completed work. Dispute-proof records for insurance and legal protection.

  • Digital tenant sign-off
  • Immutable completion records
  • Insurance-ready documentation
  • Dispute resolution support

Mobile Friendly

Tradies can upload photos from their phone on-site. No app download needed — works in any browser.

  • Responsive design for all devices
  • Works on iOS and Android browsers
  • Offline-capable photo uploads
  • QR code property links

Team Management

Invite property managers, maintain your tradie database, and give landlords read-only access.

  • Role-based access control
  • Invite team members via email
  • Tradesperson database management
  • Landlord view-only portal

Email Notifications

Everyone stays informed. Automatic emails when issues are raised, assigned, and completed.

  • New issue alerts
  • Assignment notifications
  • Completion confirmations
  • Customizable notification preferences

WhatsApp Reporting

Tenants report maintenance issues via WhatsApp. Issues are automatically categorised by type and urgency, with emergency escalation built in — all logged with a full audit trail.

Official WhatsApp Business API — approved by Meta
  • Tenants message +61 450 262 958 on WhatsApp — no app, no login required
  • Issues are categorised by type, urgency, and location automatically
  • Automatic escalation for fire, gas, flood, and electrical risks
  • Raw messages stored immutably for legal defensibility

Tenants submit tickets by messaging PropLog on WhatsApp

No app. No login. Message +61 450 262 958 and the issue is logged instantly.

Try it on WhatsApp

Custom Forms & Checklists

Build safety checklists, inspection forms, and pre-work declarations. Tradies complete them on-site with photos and digital signatures.

  • Drag-and-drop form builder with 10+ field types
  • Conditional logic — show fields based on answers
  • Digital signature capture with SHA-256 verification
  • Assign forms by job category, property, or issue

Compliance Scoring

Automatic pass/fail scoring on checklists with configurable thresholds. Track which tradies meet standards and which need attention.

  • Point values per field with pass/fail thresholds
  • SLA compliance tracking — was the form submitted on time?
  • Dashboard: compliance rates per tradesperson and property
  • Monthly trend data to spot patterns

PDF Export

Export completed forms, submissions, and evidence packs as professional PDFs. Tribunal-ready documentation at the click of a button.

  • Form submissions with all field values and photos
  • Digital signature images with hash verification
  • Compliance score and SLA status included
  • Property evidence packs for insurers and tribunals

Ready to try PropLog?

Free Starter plan. No credit card required.