Unlimited photo uploads on every plan
Photo evidence for every maintenance job
Before and after photos, timestamped and stored permanently. Build a visual record that protects your agency, your landlords, and your tenants.
Three stages of visual documentation
1. Issue Reported
Tenant photographs the problem and uploads with their report. You see the issue before anyone visits.
2. Before Work
Tradesperson photographs the current state before starting. Establishes the baseline for comparison.
3. After Completion
After photos prove the work is done. Tenant confirms, and the complete visual record is saved permanently.
Photo evidence protects everyone
Tenant disputes
When a tenant claims work wasn't completed or was done poorly, timestamped before and after photos provide objective evidence. No more he-said-she-said.
Insurance claims
Insurers need proof of damage and proof of repair. A PropLog timeline with photos satisfies both requirements and speeds up claim processing.
Tribunal proceedings
Photo evidence with immutable timestamps and confirmation records creates documentation that holds up in formal proceedings.
Property sales
A complete maintenance history with photos demonstrates a well-maintained property. This visual record becomes a selling point during due diligence.
Features
How PropLog handles photo evidence
Tenant uploads at report time
When a tenant reports an issue, they upload photos directly. You see exactly what they see before anyone visits the property.
Tradie before photos
Before starting work, the tradesperson photographs the current state. This baseline protects everyone involved.
After photos as proof
After completing the job, the tradie uploads after photos. Visual proof that the work was done and done properly.
Automatic timestamps
Every photo is automatically timestamped when uploaded. No way to backdate or alter the record.
Secure cloud storage
Photos are stored securely on Australian servers. They cannot be deleted or modified once uploaded.
Dispute-proof records
Photos combined with timestamps, status changes, and tenant confirmation create records that hold up in tribunal.
Photos end arguments that words can't
Every maintenance dispute starts with two versions of events. A timestamped photo means there's only one.
"It was already broken"
The tenant's report photos establish the state of the property at report time. No arguing about what was there before.
"The job was never finished"
After photos with capture times, confirmed by the tenant, end the conversation before it becomes a complaint.
"That damage is new"
A visual history accumulates job by job. You can point to exactly what was photographed, and exactly when.
Questions
Questions about photo evidence
PropLog captures three types: initial photos uploaded by tenants when reporting an issue, before photos taken by tradespersons before starting work, and after photos taken once the job is complete. All photos are automatically timestamped.
No. Once a photo is uploaded, it becomes part of the permanent maintenance record. Photos cannot be modified or deleted. This immutability is what makes the evidence admissible in disputes.
No. Tradies use their normal phone camera. They receive a secure link by email, tap to open it in their browser, and upload photos directly. No app download or login required.
Insurance companies want proof of damage and proof of repair. PropLog provides timestamped before and after photos linked to a full maintenance timeline — exactly what insurers need to process claims quickly.
All photos are stored securely on AWS servers in Sydney, Australia. They are encrypted at rest and in transit, and backed up regularly. Your photo evidence never leaves Australian shores.
Yes. Landlords with read-only access can view all photos in the maintenance timeline for their properties. This gives them complete visibility without needing to request updates.
Keep reading
Related resources
Property Maintenance Software Australia
The complete maintenance tracking system built for Australian property managers.
Read more →Maintenance Compliance Records
Build compliance-ready maintenance records with timestamps and attribution.
Read more →Property Management Tools Australia
Six essential tools in one platform — from issue reporting to tenant confirmation.
Read more →Start building your photo evidence record
Every job documented with before and after photos. Free to get started.
Unlimited photo uploads — Free Starter plan — No credit card required