Free Starter plan — No credit card required

Prove every repair. Forever.

Maintenance disputes turn on photos and timestamps you don't have. PropLog records them — every job, every time, kept permanently with the property.

Start Free — No Card Required Free up to 10 properties · 2 minutes to set up
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Australian-owned
Data stays in Australia
Tenants, tradies & landlords always free
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The Problem

When the proof is gone, the dispute is already lost

Every lost photo, every missing record, every "he said, she said" dispute costs you time, money, and trust.

Lost records

Emails get buried. Spreadsheets go stale. History disappears when staff leave.

No photo proof

Photos in camera rolls, text messages, or not taken at all. No evidence when it matters.

Disputes without a record

No timestamps, no confirmation. Disputes escalate with no paper trail.

Compliance gaps

Safety checks missed. No audit trail for inspections. Risk piles up silently.

Stop losing maintenance history.

Free for up to 10 properties. Takes 2 minutes to set up.

Step 1 — Tenant Verifies

One-time setup. Done in under a minute.

Tenants verify once via WhatsApp — name, address, and email. After that, every future report goes straight to logging. No login, no app, no repeat setup.

  • Verified once — recognised automatically every time after
  • Tied to their lease address — no ambiguity about which property
  • Email code confirmation keeps your records trustworthy
  • No app download, no account creation, no password
  • Works via WhatsApp or your property link

Try it yourself — message PropLog on WhatsApp

Send a message to +61 450 262 958 to see the full tenant reporting flow.

Try it on WhatsApp
Official WhatsApp Business API — approved by Meta
9:41
How It Works

Four steps. Full accountability.

1
Tenant Reports

Issue reported in seconds

Tenant sends a WhatsApp message or uses your property link. Photos, description, and location — all captured without an app download.

9:41
app.proplog.com.au
Agent Dashboard
Leaking Tap — 42 Smith St
Reported 3 min ago by Sarah
Urgent
Broken Window Lock — 7 Park Ave
Reported 2 hrs ago
Medium
Assign Tradesperson
Mike's Plumbing
Assign
2
Agent Triages

Review, prioritise, assign

Your dashboard shows every open issue across all properties. Review photos, set urgency, and assign a tradesperson — all in one click.

3
Tradie Documents

Before and after, on the spot

Tradesperson uploads photos from their phone. Before and after — timestamped and stored. No app needed, works in any browser.

app.proplog.com.au/jobs/upload
Upload Evidence — Leaking Tap
42 Smith St, Bondi · Assigned to Mike's Plumbing
Before
Damaged
After
Fixed
Photos uploaded by Mike's Plumbing — 2:34 PM
Mark as Complete
app.proplog.com.au/properties/42-smith-st
Issue Timeline
42 Smith St — Leaking Tap
Issue reported by Sarah (tenant)
9:14 AM
Acknowledged by agent
9:22 AM
Assigned to Mike's Plumbing
9:25 AM
Before photos uploaded
2:30 PM
After photos uploaded
2:34 PM
Marked as complete
2:35 PM
Confirmed by tenant
3:12 PM
4
Proof Exists

Permanent, dispute-proof history

Every action timestamped. Every photo stored. Tenant confirms completion. The full audit trail lives with the property — forever.

When this matters

The moments PropLog earns its keep

You won't think you need a maintenance record — until one of these arrives.

When VCAT calls

A tenant disputes a repair from 18 months ago. You open PropLog and produce the timestamped photos in 30 seconds.

When your best PM resigns

Years of context don't walk out the door. The next PM picks up where the timeline left off.

When the landlord asks

"What's been done on my property this year?" — answered with a link, not a Saturday afternoon.

When the insurer asks for proof

Regular maintenance evidence, photographed and timestamped — exactly what claim assessors expect to see.

Features

Everything you need to manage maintenance

Photo Evidence

Before and after photos for every job. Visual proof of work completed, timestamped and stored securely.

Complete Timeline

Every action tracked with timestamps. Know who did what and when, with full audit history per property.

Legal Protection

Tenant confirmation of completed work. Dispute-proof records for insurance and legal protection.

Mobile Friendly

Tradies upload photos from their phone on-site. No app download needed — works in any browser.

Team Management

Invite property managers, maintain your tradie database, and give landlords read-only access.

Email Notifications

Everyone stays informed. Automatic emails when issues are raised, assigned, and completed.

WhatsApp Reporting

Tenants report issues via WhatsApp. Issues categorised by urgency and type automatically.

Custom Forms

Build safety checklists, inspection forms, and pre-work declarations. Completed on-site with photos.

PDF Export

Export evidence packs as professional PDFs. Ready for insurers, tribunals, or landlord reporting.

Common questions

The questions agencies ask before signing up

Will this replace our PMS?

No — and we don't want to. PropLog runs alongside your existing property management software. Your PMS handles leases and rent. PropLog handles the maintenance evidence trail.

Will tenants actually use it?

Tenants report via WhatsApp or a link — no app, no account, no password. Verification is one-time. Every report after that is one tap. Designed for the tenant, not the platform.

Will tradies upload photos?

Photos upload via a signed link from their phone in 30 seconds — no app needed. Most tradies recognise the protection: their before/after is also their dispute defense.

Your next dispute starts before you know it.

By the time a tenant, landlord, or insurer asks for proof, it's too late to start logging. Build the record now — free for your first 10 properties.

Or message us on WhatsApp →

2 minutes to set up
No credit card required
Australian-owned and hosted