Knowledge Base

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Step-by-step guides for getting the most out of PropLog. Pick a topic from the list to get started.

Getting Started

How to Add a Property in PropLog

A beginner-friendly, step-by-step guide with pictures for adding your first property.

How to Invite Tenants to PropLog

A beginner-friendly, step-by-step guide with pictures for adding a tenant so they can report issues.

How to Invite a Tradesperson to PropLog

A beginner-friendly, step-by-step guide with pictures for inviting a tradesperson via WhatsApp so they can receive jobs.

How to Invite Other Agents to Your Organisation

A beginner-friendly, step-by-step guide with pictures for adding teammates to your organisation, with the right level of access.

How to Invite a Landlord to PropLog

A beginner-friendly, step-by-step guide with pictures for giving a landlord read-only access to a property.

How Tenant Verification Works on WhatsApp

What your tenant sees when they verify themselves on WhatsApp before they can report an issue.

How Tenants Submit a Maintenance Issue

What your tenant sees when they report a maintenance issue over WhatsApp — no app, no login.

WhatsApp Commands for Agents

A quick-reference cheat sheet of every WhatsApp command available to agents — check status, respond to quotes, nudge tradies, and more.

WhatsApp Commands for Tradespeople

A quick-reference cheat sheet of every WhatsApp command available to tradespeople — accept jobs, submit quotes, mark work done, and more.

WhatsApp Commands for Tenants

A quick-reference cheat sheet of every WhatsApp command available to tenants — check status, see your history, confirm completed work, and more.