For property managers
Agency maintenance, with proof built in.
Tenants report on WhatsApp, no app. Tradies photograph the work. Every job becomes a record that stays with the property.
Run the day from WhatsApp.
New issues, quotes and late jobs come to you in WhatsApp, and you answer with one reply.
- New issues arrive with an Acknowledge button
- Reply APPROVE or REJECT to a tradie’s quote
- Ask for STATUS, URGENT or OVERDUE any time
- Nudge or reassign a tradie who has gone quiet
- Invite a tradie or an owner by phone number
Where maintenance goes wrong today
Hours every week chasing updates across email, text and phone, with nothing to show for it later.
Maintenance buried in emails
Tenant requests arrive via email, text, and phone. Nothing is centralised, and things slip through the cracks.
No proof of work completed
Tradies say the job is done, but there are no before and after photos. Disputes become your word against theirs.
Landlords asking for updates
Property owners want to know what is happening with their investment. You spend hours compiling reports manually.
Slow response times
Without a system, urgent issues sit in someone's inbox. Tenants chase you for updates you don't have.
No audit trail for disputes
When issues go to tribunal, you need evidence. Scattered records across systems won't hold up.
Coordinating multiple tradies
Keeping track of which tradie is assigned to which job, who has responded, and what is outstanding is a full-time job.
Four steps, and the record writes itself
Tenant reports
On WhatsApp or a property link. Category, description and photos, with no app or account.
You assign
Review the photos, set the priority and pick a tradie from your list.
Tradie documents
Before and after photos from their phone, timestamped as they upload.
Tenant confirms
They sign off the repair or flag it. Either way it is on the record.
What your agency gets
Photo evidence at every stage
Tenants upload photos when reporting. Tradies upload before and after photos. Every job has visual proof, timestamped and stored permanently.
Complete maintenance timeline
Every action is logged with timestamps: reported, assigned, in progress, completed, confirmed. Full audit trail per property.
Tradesperson management
Maintain your tradie database with ABN verification. Assign jobs in one click and they get everything they need on WhatsApp.
Landlord visibility
Property owners get read-only access to their properties. They see the full maintenance history, photos, and status, without needing to ask.
Signed links, no app required
Tenants and tradies access PropLog via secure signed links. No login, no app download. Works on any device, any browser.
Tenant confirmation loop
After a tradie completes work, the tenant confirms or rejects. This closes the loop and creates a dispute-proof record.
The days the record pays for itself
At the tribunal
A tenant disputes a repair from 18 months ago. You produce the timestamped photos and their own confirmation in minutes.
When an owner asks
Answer "what has been done on my property this year?" with a link to the timeline, not a Saturday afternoon of compiling.
When your best PM resigns
Years of context stay in the timeline instead of walking out the door. The next PM picks up where the record left off.
When the insurer wants proof
Photographed, timestamped maintenance evidence, exported as one pack for the claim assessor.
Start free. Upgrade as you grow.
Full pricingStarter
$0/ month
Up to 10 properties
Free for good, no card
Professional
Recommended$50/ month
Up to 50 properties
Where most agencies start
Enterprise
$299/ month
Up to 500 properties
For larger portfolios
Every plan includes unlimited issues and photos. Tenants, tradies and landlords are always free.
Questions from property managers
The free Starter plan supports up to 10 properties. The Professional plan covers up to 50 properties at $50/month, and Enterprise handles up to 500 at $299/month. All plans include unlimited issues and photo uploads.
No. Tradies get their jobs on WhatsApp, with a secure link to the details. They upload before and after photos from their phone. No login and no app download.
Yes. Landlords get read-only access to their properties. They can see every issue, photo, status update, and timeline entry. You control what they can see through role-based permissions.
Maintenance history is tied to the property, not the tenant. When tenants move out, the full record stays with the property. This history becomes an asset that builds over time.
Issues are categorised by urgency level when reported. You can prioritise and assign jobs based on urgency, and all stakeholders are notified via email and SMS for time-sensitive issues.
Yes. All data is stored on AWS servers in Sydney and handled under Australian privacy law. It never leaves Australia.
Put your maintenance on the record.
Free for up to 10 properties. No card and no migration. Log the jobs you have open today.