PropLog · Entry №00625 · 2026-07-10
Built in Australia · Data stays in Australia
Prove every repair.
Forever.
Maintenance disputes turn on photos and timestamps you don't have. PropLog records them — every job, every time, kept permanently with the property.
2-minute setup · Tenants, tradies & landlords always free · Cancel anytime
Tenants report via WhatsApp — no app, no login
When the proof is gone, the dispute is already lost
Every lost photo, every missing record, every "he said, she said" dispute costs you time, money, and trust.
Lost records
Emails get buried. Spreadsheets go stale. History disappears when staff leave.
No photo proof
Photos in camera rolls, text messages, or not taken at all. No evidence when it matters.
Disputes without a record
No timestamps, no confirmation. Disputes escalate with no paper trail.
Compliance gaps
Safety checks missed. No audit trail for inspections. Risk piles up silently.
Stop losing maintenance history.
Free for up to 10 properties. Takes 2 minutes to set up.
One-time setup. Done in under a minute.
Tenants verify once via WhatsApp — name, address, and email. After that, every future report goes straight to logging. No login, no app, no repeat setup.
- Verified once — recognised automatically every time after
- Tied to their lease address — no ambiguity about which property
- Email code confirmation keeps your records trustworthy
- No app download, no account creation, no password
- Works via WhatsApp or your property link
Try it yourself — message PropLog on WhatsApp
Send a message to +61 450 262 958 to see the full tenant reporting flow.
Try it on WhatsAppFour steps. Full accountability.
Step 01 — Tenant Reports
Issue reported in seconds
Tenant sends a WhatsApp message or uses your property link. Photos, description, and location — all captured without an app download.
Step 02 — Agent Triages
Review, prioritise, assign
Your dashboard shows every open issue across all properties. Review photos, set urgency, and assign a tradesperson — all in one click.
Step 03 — Tradie Documents
Before and after, on the spot
Tradesperson uploads photos from their phone. Before and after — timestamped and stored. No app needed, works in any browser.
Step 04 — Proof Exists
Permanent, dispute-proof history
Every action timestamped. Every photo stored. Tenant confirms completion. The full audit trail lives with the property — forever.
The moments PropLog earns its keep
You won't think you need a maintenance record — until one of these arrives.
When VCAT calls
A tenant disputes a repair from 18 months ago. You open PropLog and produce the timestamped photos in 30 seconds.
When your best PM resigns
Years of context don’t walk out the door. The next PM picks up where the timeline left off.
When the landlord asks
“What’s been done on my property this year?” — answered with a link, not a Saturday afternoon.
When the insurer asks for proof
Regular maintenance evidence, photographed and timestamped — exactly what claim assessors expect to see.
When someone demands proof, you export it
Every issue PropLog records builds toward one document: photos, timestamps, tenant sign-off, and the full audit trail — exported as a PDF in seconds. Ready for an insurer, a tribunal, or an owner, without a weekend of digging through inboxes.
- Before and after photos, with capture times
- Tenant confirmation recorded as a formal step
- Every action logged — who, what, and when
- History stays with the property through staff changes and new tenancies
Starting from zero?
Log the issues you have open right now — no migration, no imports. The record starts with your first entry, and every job after that adds to what you can prove.
Exported from the property record — in seconds, not weekends
Everything you need to manage maintenance
Photo Evidence
Before and after photos for every job. Visual proof of work completed, timestamped and stored securely.
Complete Timeline
Every action tracked with timestamps. Know who did what and when, with full audit history per property.
Legal Protection
Tenant confirmation of completed work. Dispute-proof records for insurance and legal protection.
Mobile Friendly
Tradies upload photos from their phone on-site. No app download needed — works in any browser.
Team Management
Invite property managers, maintain your tradie database, and give landlords read-only access.
Email Notifications
Everyone stays informed. Automatic emails when issues are raised, assigned, and completed.
WhatsApp Reporting
Tenants report issues via WhatsApp. Issues categorised by urgency and type automatically.
Custom Forms
Build safety checklists, inspection forms, and pre-work declarations. Completed on-site with photos.
PDF Export
Export evidence packs as professional PDFs. Ready for insurers, tribunals, or landlord reporting.
Deep dives
The questions agencies ask before signing up
Will this replace our PMS?
No — and we don't want to. PropLog runs alongside your existing property management software. Your PMS handles leases and rent. PropLog handles the maintenance evidence trail.
Will tenants actually use it?
Tenants report via WhatsApp or a link — no app, no account, no password. Verification is one-time. Every report after that is one tap. Designed for the tenant, not the platform.
Will tradies upload photos?
Photos upload via a signed link from their phone in 30 seconds — no app needed. Most tradies recognise the protection: their before/after is also their dispute defense.
What happens on day one?
Add your properties, invite your team, and log the issues you have open right now — there's no migration. The record starts with your first entry, and every job after that adds to what you can prove.
What happens to our records if we leave?
They're yours. Export everything — photos, timelines, audit logs — at any time, on any plan. And because history is property-bound, the record keeps its meaning through staff changes and agency handovers.
Is our data safe?
PropLog is Australian-owned and every record is hosted on AWS in Sydney — your data never leaves the country. Organisations are ABN-verified before they can hold records.
Your next dispute starts before you know it.
By the time a tenant, landlord, or insurer asks for proof, it's too late to start logging. Build the record now — free for your first 10 properties.
2-minute setup · No credit card · Australian-owned & hosted · Export your data anytime